Drive Further With Added Confidence

Dunlop Go Beyond Assurance is a value-added tyre protection programme created to give eligible Dunlop tyre buyers greater peace of mind after purchase. With coverage of up to 18 months or 20,000 km, whichever comes first, this programme is designed to support drivers when unexpected road hazard damage happens during normal driving conditions

What Is Dunlop Go Beyond Assurance?

Dunlop Go Beyond Assurance is an extended tyre protection programme offered for selected Dunlop passenger car and SUV tyres officially distributed in Malaysia. It is designed for individual end-users who purchase eligible tyres for personal vehicle use and complete the required E-Warranty registration within the stated period.

The purpose of this programme is simple. When drivers invest in quality tyres, they want not only performance and safety, but also confidence after the purchase. Roads can be unpredictable. Sharp objects, potholes, and other hazards can damage a tyre even during normal daily driving. Dunlop Go Beyond Assurance is designed to help reduce that worry by providing added support when qualifying road hazard damage occurs.

This programme is not just about tyre ownership. It is about enhancing the ownership experience. It adds an extra layer of reassurance to eligible Dunlop tyre purchases by allowing customers to register their tyres, activate coverage, and enjoy support under clearly defined claim conditions. For drivers who value protection, convenience, and confidence, this programme helps turn a standard tyre purchase into a smarter and more secure decision.

Key Highlights of Dunlop Go Beyond Assurance

Up to 18 Months or 20,000 km of Coverage

Eligible tyres purchased during the programme period are entitled to coverage for up to 18 months or 20,000 km from the date of purchase, whichever comes first. This gives customers a meaningful protection window during their tyre usage period.

Protection Against Selected Road Hazards

The programme covers unexpected road hazard damage encountered during normal driving on maintained roads. This includes incidents such as punctures caused by nails or sharp objects, pothole impact damage, and sidewall bulges or structural damage caused by road hazards.

One-to-One Replacement or Reimbursement

Approved claims may receive a one-to-one replacement with a new tyre of the same size and pattern, or reimbursement of tyre value, subject to product availability and TBMY’s sole discretion.

Simple E-Warranty Registration

Customers can activate their coverage by completing E-Warranty registration and submitting the required information such as vehicle details, proof of purchase, mileage image, and front vehicle photo showing the registration number.

Added Value With Your Purchase

This programme makes an eligible Dunlop tyre purchase more valuable by offering post-purchase reassurance. It is not only about buying tyres, but about buying with greater confidence.

Who Can Join This Programme?

Dunlop Go Beyond Assurance is open to residents of Malaysia aged 18 and above who purchase eligible Dunlop tyres for personal vehicle use. It is intended for individual end-users, not for resale, sub-distribution, or commercial resale purposes. Employees of TBMY, affiliated companies, Dunlop distributors, dealers, retailers, marketing agencies, and parties directly involved in organising or administering the programme are not eligible to participate.

This means the programme is specifically built for everyday tyre buyers who want added assurance for their personal vehicle usage. That makes it highly relevant for regular car owners who want both product quality and added post-purchase confidence.

Eligible Tyres

Dunlop Go Beyond Assurance applies to selected Dunlop passenger car and SUV tyres officially distributed in Malaysia. Eligible models include:

  • Dunlop Sport Maxx 060+
  • Dunlop Sport Maxx 060
  • Dunlop Sport Maxx Lux
  • Dunlop SP Touring R1
  • Dunlop Blue Response TG
  • Dunlop Enasave EC300+
  • Dunlop Direzza DZ102
  • Dunlop EE.Sport Maxx
  • Dunlop Grandtrek PT5
  • Dunlop Grandtrek PT2A
  • Dunlop Grandtrek PT3A
  • Dunlop Grandtrek PT5A
  • Dunlop Grandtrek AT5
  • Dunlop Grandtrek AT20
  • Dunlop Grandtrek AT22
  • Dunlop Grandtrek AT23
  • Dunlop Grandtrek AT25
  • Dunlop Grandtrek AT30
  • Dunlop Grandtrek AT30 Touring

Tyres excluded from the programme include commercial passenger car, truck, or bus tyres, motorsport or racing tyres, dedicated off-road tyres, and tyres not distributed by Dunlop Malaysia.

Important Conditions You Should Know

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Minimum Purchase Requirement

To qualify, the participant must purchase a minimum of two eligible Dunlop tyres in a single invoice or receipt. Any purchase of fewer than two tyres will not qualify for E-Warranty registration or benefits under the programme.

Registration Must Be Completed Within 7 Days

Customers must complete the E-Warranty registration within seven days from the purchase date of the eligible tyres. This is one of the most important conditions and should be highlighted clearly on the landing page.

Only Printed Invoices Are Accepted

Participants must retain the printed invoice or receipt as proof of purchase. Failure to provide valid proof of purchase may result in claim rejection.

Maximum of 4 Tyres Per Vehicle

A maximum of four tyres per vehicle registration number is eligible for coverage under the programme.

Each Tyre Can Only Be Claimed Once

Each eligible tyre may only be claimed once during the entire warranty period.

What Does The Coverage Include?

Dunlop Go Beyond Assurance covers selected road hazard incidents that occur during normal driving on maintained roads. This includes common real-world situations that drivers may face unexpectedly, such as:

  • Punctures caused by nails, screws, broken glass, or sharp objects
  • Impact damage caused by potholes or road debris
  • Sidewall bulges or structural damage resulting from road hazards

This section is important because it explains the true value of the programme. Customers often want to know, in plain language, what kind of situations may be covered. By explaining this clearly, the landing page can help reduce confusion and encourage more confident registration.

What Is Not Covered?

Like all warranty or assurance programmes, Dunlop Go Beyond Assurance also has exclusions. The programme does not cover:

  • Tyres with remaining tread depth below 6mm
  • Normal wear and tear
  • Improper installation, maintenance, or misuse
  • Racing, competition, or off-road motorsport activities
  • Damage caused by accidents, fire, flood, natural disasters, riots, or vandalism
  • Damage caused by improper tyre inflation or vehicle mechanical defects
  • Tyres that have been repaired, patched, plugged, or modified before inspection by an authorised Dunlop dealer

This section should remain clear and transparent on the landing page, because customers appreciate knowing the limits of coverage upfront. Honest explanation builds trust.

When Is A Claim Eligible?

To qualify for a claim, all conditions must be met:

  • The tyre must have at least 6mm remaining tread depth
  • The vehicle mileage must not exceed 20,000 km from the purchase date
  • The damage must be determined to be beyond repair by an authorised Dunlop dealer
  • The tyre must have been used under normal driving conditions

If these conditions are met and the claim is approved, the participant may be entitled to a replacement tyre or reimbursement, depending on product availability and TBMY’s decision.

How To Register Your Purchase

Step 1: Buy Eligible Dunlop Tyres

Purchase a minimum of two eligible Dunlop tyres from an authorised Dunlop dealer within Malaysia.

Step 2: Keep Your Printed Invoice

Retain your printed invoice or receipt as proof of purchase. Only printed invoices are accepted.

Step 3: Complete E-Warranty Registration Within 7 Days

Submit your registration within seven days from the purchase date. Late registration may result in ineligibility.

Step 4: Prepare The Required Information

Participants may need to provide: • Vehicle registration number • Customer name and contact details • Printed proof of purchase • Vehicle mileage meter image • Front vehicle image clearly showing the registration number

How To Make A Claim

If an eligible tyre is damaged by a covered road hazard, the participant must submit the claim through the authorised Dunlop dealer where the tyres were originally purchased, or through any Tayaria outlet appointed as an authorised claim centre. The dealer will inspect the tyre and verify the E-Warranty registration, proof of purchase, tyre condition, and tread depth requirements before submitting the claim for evaluation. TBMY will then review and determine whether the claim is approved or rejected.

This process should also be shown clearly on the landing page because customers want to know that the claim route is structured and manageable. A simple explanation helps turn complex terms into something users can understand quickly.

Service Charges Not Covered

It is also important to explain that the programme does not cover related service charges such as:

  • Tyre removal
  • Tyre installation
  • Wheel balancing
  • Wheel alignment
  • Towing services

These charges, if applicable, will be borne by the participant. This should be stated clearly to manage customer expectations.

Register Now!

FAQ Section

1. What is Dunlop Go Beyond Assurance?

Dunlop Go Beyond Assurance is an extended tyre protection programme for selected Dunlop passenger car and SUV tyres officially distributed in Malaysia. It provides added protection against selected road hazard damage during the stated warranty period.

2. How long does the coverage last?

The coverage lasts for up to 18 months or 20,000 km from the date of purchase, whichever comes first.

3. Who can participate in the programme?

The programme is open to residents of Malaysia aged 18 and above who purchase eligible Dunlop tyres for personal vehicle use. It is not meant for resale or commercial resale purposes.

4. How many tyres do I need to buy to qualify?

You must purchase a minimum of two eligible Dunlop tyres in a single invoice or receipt to qualify.

5. Do I need to register my purchase?

Yes. Participants must complete E-Warranty registration within 7 days from the purchase date.

6. What documents or information do I need for registration?

You may be required to provide your vehicle registration number, customer details, printed proof of purchase, vehicle mileage image, and a front vehicle image clearly showing the registration number.

7. What kind of tyre damage is covered?

The programme covers selected road hazard incidents, including punctures caused by sharp objects, pothole impact damage, and sidewall bulges or structural damage caused by road hazards.

8. What is not covered under the programme?

The programme does not cover normal wear and tear, misuse, improper installation or maintenance, racing or off-road use, damage caused by accidents or natural disasters, or tyres that have been repaired or modified before inspection.

9. What conditions must be met for a claim to be accepted?

The tyre must have at least 6mm remaining tread depth, mileage must not exceed 20,000 km from purchase, the damage must be beyond repair, and the tyre must have been used under normal driving conditions.

10. What do I receive if my claim is approved?

Approved claims may receive a one-to-one replacement tyre of the same size and pattern, or reimbursement of the tyre value, subject to product availability and TBMY’s sole discretion.

11. Can I claim more than once for the same tyre?

No. Each eligible tyre may only be claimed once during the entire warranty period.

12. Are service charges included in the programme?

No. Charges such as tyre removal, installation, balancing, alignment, and towing are not covered and must be borne by the participant.